In this *three-day workshop you’ll look at new ways to communicate with your customers and create win-win situations.
Customers are people too! They have day-to-day challenges, targets to meet, and preferences. Knowing what’s making your customer hesitate, and what it is they really want, will help you build a much stronger relationship based on mutual trust and respect.
It isn’t too difficult for your competitors to match your product or service range. But they’ll have a much harder time trying to replicate a strong, long-standing customer relationship.
*The workshop may be tailored to your needs, for example to incorporate executive sponsorship involvement and messages. It may also be adapted to run over one or two days.